Please note that the clinical research study, which this website is related to, is managed by Janssen Research & Development, which is a global organization that operates through different legal entities in various countries. Therefore, the legal entity acting as the sponsor for Janssen Research & Development studies may vary and may be different from the legal entity that is the owner of this website.
The Service is not directed to individuals under the age of 18, and we request that these individuals not provide personal information through the Service. If your child has submitted Personal Information and you would like to request that such Personal Information be removed, please contact us as explained below under Contacting Us.
Some areas of the Site may ask questions related to your health to assist the study site staff in determining your eligibility for the study. In addition, the Site may ask you to submit personal information, such as your name, telephone number, and email address in order for you to be contacted by a member of the study site staff. You will be informed what information is required and what information is optional.
The personal information that you choose to provide through the Site is processed by PAREXEL International, on behalf of Janssen Research & Development and then provided to your selected study site, should you pass the pre-qualification process. The clinical trial site will receive and retain your information to contact you regarding potential participation in the clinical trial. PAREXEL International, will not provide any information that directly identifies you (e.g. your name or contact information) to Janssen.
Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, health, sex life or sexual orientation, criminal background, or trade union membership, or biometric or genetic data for the purpose of uniquely identifying an individual) on or through the Service or otherwise to us.
We and our service providers may automatically collect and use information in the following ways as you navigate around the Service:
Through your browser: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, and Internet browser type and version. We may collect similar information, such as your device type and identifier, if you access the Service through a mobile device. We use this information to ensure that the Service functions properly.
You can refuse to accept these cookies by following your browser’s instructions; however, if you do not accept them, you may experience some inconvenience in your use of the Service. You may also not receive advertising or other offers from us that are relevant to your interests and needs. To learn more about cookies, please visit http://www.allaboutcookies.org.
IP address: Your IP address is a number that is automatically assigned to your computer by your Internet Service Provider. An IP address is identified and logged automatically in our server log files whenever a user visits the Service, along with the time of the visit and the pages visited. Collecting IP addresses is standard practice and is done automatically by many online services. We use IP addresses for purposes such as calculating Service usage levels, diagnosing server problems, and administering the Service. We may also derive your approximate location from your IP address.
Device Information: We may collect information about your mobile device, such as a unique device identifier, to understand how you use the Service.
We use and disclose information you provide to us as described to you at the point of collection.
Where required by applicable law, we will obtain your consent to our use of your personal information at the point of information collection. We may also use information from or about you as necessary to perform a contract, to comply with a legal obligation (for example, due to our pharmacovigilance obligations), or for our legitimate business interests. We may also rely on other legal bases, specifically for:
• Providing the functionality of the Service and fulfilling your requests.
We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.
• Accomplishing our business purposes.
We will engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or because we have a legitimate interest.
We also disclose information collected through the Service:
In addition, we may use and disclose your information as we believe to be necessary or appropriate: (a) to comply with legal process or applicable law, which may include laws outside your country of residence; (b) as permitted by applicable law to respond to requests from public and government authorities, which may include authorities outside your country of residence; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others. We may also use and disclose your information in other ways, after obtaining your consent to do so.
We may use and disclose information we collect automatically as described above, under “Automatic Information Collection and Use.”
In addition, where allowed by applicable law, we may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is identifiable (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.
How you can access, change, or delete your personal information
If you would like to review, correct, update, restrict, or delete your personal information, or if you would like to request to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), please contact us via email at firstname.lastname@example.org. We will respond to your request as soon as reasonably practicable and no later than one month after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.
Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Service or by providing consent to us (where required by law), your information may be transferred to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country. Appropriate contractual and other measures are in place to protect personal information when it is transferred to our affiliates or third parties in other countries.
We seek to use reasonable organizational, technical, and administrative measures designed to protect personal information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us in accordance with the “Contacting Us” section below.
We will retain your personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Service to you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).
For example, if we collect your personal information for your participation in a Clinical Trial, we may need to store it for a period of life time of the investigational product that is in scope of the Clinical Trial + 20 years.
Please note, however, that this is not an exhaustive list of retention periods. Your personal information may be stored for a longer period using the criteria set forth in the first paragraph of this section, especially points (ii) and (iii).
Phone: 1800 226 334 / 02 9815 3333
Mail: Privacy ANZ
Janssen-Cilag Pty Limited
Locked Bag 2070
North Ryde NSW 1670
If you have any specific questions about the collection, use , and disclosure of your personal information collected on this website, please contact email@example.com.
• Tell us the details of your complaint including relevant dates and third
parties (if any);
• Provide copies of any relevant documents or correspondence;
• How you would prefer for us to contact you with our reply.
• Acknowledge receipt of your complaint within 2-3 business days;
• Provide you with a written response to your complaint within 10-15 business days - depending upon the complexity of your complaint this could be at an earlier or later time.
Please note guidance from the Office of the Australian Information Commissioner (‘OAIC’)
requires any complaint must first be made to the respondent organization. The law also allows 30
days for the respondent organization to respond before a complainant may make a complaint to the
You can obtain further general information about your privacy rights and privacy law from the OAIC by:
• calling their Privacy Hotline on 1300 363 992
• visiting their web site at http://www.oaic.gov.au/(link is external)
• writing to:
The Australian Information Commissioner
GPO Box 5218
Sydney NSW 104